FAQs

Our updated event calendar can be found here on our website or on our Facebook page.

New events will always be announced to our subscribers and mailing list subscribers first and then on our Facebook page.

You can book as many events as you want, BUT you will be required to pay in full at the time of booking. Any cancellations will be subject to a £10 admin fee.

Yes, all outdoor events do require your own professional/sturdy gazebo (multiple piece gazebos are not allowed), table(s), chair, weights (at least 20kg per leg), more at winter/windy events are required.

All venues are different. ALL OUTDOOR events will require traders to provide their own gazebo setups as above (with suitable weights). All INDOOR events we do provide a table or table space. You will be advised of what is required either at booking OR in the trader info provided on the week running up to the event date. Please ask if you are unsure.

Most venues or locations require us to pay for the space where the market will take place. We also pay for advertising, admin and event staff costs. This is why pitch fees vary from site to site.

Yes, in most instances, we will have more than one trader selling similar items. We try not to have more than 2. This is to offer choice to visitors but also to make sure we can fill pitches to keep costs low. We will always try to avoid duplicating where possible.

Some venues do have electricity available, BUT NOT ALL. At our outside events, electricity can NOT be provided. You will need to tell us if you need access to electricity at the time of booking. All electrical equipment used at an event must be PAT tested and adhere to any other safety requirements. Generators can only be used at some locations and need to be either diesel or LPG (silent) unless agreed by the organiser.

Standard pitch spaces are 3m x 3m for outdoor events and 1x 5 or 6ft table for indoor events. If you require more space, you MUST let us know at the time of booking.

To assist in promoting events we will advertise in the following ways- - Facebook paid advertising - Advertising on our own Facebook/Instagram page - In local relevant Facebook groups i.e. community pages and event pages - By advertising dates in local publications- The Link mag etc. - By asking the venue to promote the event on their own social media channels, website, or suitable places around the venue & outside. - Leaflet drops in local schools in the area - By asking traders to promote the event on their own social media. - Placing banners & signs in & around the venue locations on the run up to the events.

Footfall can vary massively between venues, time of year, and by event. We want every event to be busy, but unfortunately, the number of people who attend events can differ so much that we try not to give specific numbers. We cannot be held responsible for footfall at our events. We will promote every event as much as possible to support them.

Yes absolutely. We advise that every trader has Public Liability Insurance (PLI) in place of 5 million pounds. We also ask that new traders provide a copy of their policy when making their first booking, and all traders keep us updated with renewals. This is YOUR responsibility.

Where a trader notifies us they are unable to attend 14 days or more BEFORE the event date, we will offer a full refund minus a £10 admin fee. If a trader notifies us of non-attendance after this time, no refund will be offered. You can find more info in our T&C's.

Events are usually only cancelled due to weather, e.g. wind or snow. If an event is cancelled for reasons out of our control, we will offer the trader a refund minus a £10 admin fee. Please allow 7 working days for the refund to be processed. If there is inclement weather and the trader does not attend the event but the event goes ahead, no refunds or transfers of the pitch fee are applicable.

Contact details are provided on our Contact Us page. Thank you.